p99999 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") is issued by p99999 ("p99999", "the Company", "we", "us", "our") and governs the collection, use, storage and disclosure of personal information provided by users ("you", "your") of the p99999 platform accessible at https://p99999.club (the "Platform"), including all associated services, features and mobile-optimised interfaces.

p99999 operates an online casino and sports betting platform designed primarily for English-speaking Pakistani players. We are committed to handling your personal data responsibly, transparently and in accordance with applicable data protection standards. This Policy should be read alongside the p99999 Terms & Conditions and the Responsible Gaming Policy.

By registering an account on the p99999 Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the processing of your personal data as described herein. If you do not agree to this Policy, please do not register an account or continue to use the Platform.

2. Data Controller

For the purposes of this Privacy Policy, p99999 acts as the data controller in respect of personal data collected through the Platform. The data controller is responsible for determining the purposes and means by which your personal data is processed. All data protection queries, requests and complaints should be directed to p99999 using the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

3.1 Registration and Identity Data

When you create an account on p99999, we collect information you provide directly, including your full legal name, date of birth, residential address, email address, mobile telephone number and, where applicable, your Pakistani CNIC (Computerised National Identity Card) number or passport details for identity verification purposes.

3.2 Financial and Transaction Data

We collect data relating to deposits, withdrawals and betting activity on the Platform, including transaction amounts, transaction dates and times, payment method identifiers (such as your registered JazzCash or Easypaisa mobile number, or bank account details for HBL, UBL, Meezan Bank or Bank Alfalah transfers), and USDT wallet addresses where applicable. We do not store full payment card numbers on our systems.

3.3 Technical and Usage Data

We automatically collect certain technical information when you access the p99999 Platform, including your IP address, device type and operating system, browser type and version, session duration and navigation data, game titles accessed, bet history, and referring URLs. This data is collected through cookies and server logs and is used for security, fraud prevention and platform optimisation purposes.

3.4 Communications Data

We retain records of communications you send to us, including customer support chat transcripts, emails, and any feedback or complaints submitted to p99999. This data is used to resolve queries, improve our service and maintain compliance records.

3.5 Verification Documents

As part of our KYC (Know Your Customer) obligations, p99999 may collect copies of identity documents, proof of address and proof of payment method ownership. These documents are stored securely and processed only for verification and compliance purposes.

4. How We Use Your Personal Data

p99999 uses the personal data we collect for the following purposes:

• To create and manage your registered p99999 account;
• To process deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah and USDT;
• To verify your identity and age in compliance with our KYC obligations;
• To detect, prevent and investigate fraud, money laundering and other prohibited activities;
• To administer and settle bets, casino game rounds and promotional offers;
• To personalise your experience on the p99999 Platform, including game recommendations and relevant promotional offers;
• To communicate with you regarding your account, transactions, platform updates and responsible gaming reminders;
• To send marketing communications, where you have consented or we have a legitimate interest in doing so;
• To comply with applicable legal, regulatory and audit requirements;
• To improve, develop and maintain the p99999 Platform based on usage analytics.

5. Legal Bases for Processing

p99999 processes your personal data on one or more of the following legal bases:

• Contract: Processing is necessary for the performance of the contract between you and p99999, including account management, payment processing and bet settlement;
• Legal Obligation: Processing is necessary to comply with applicable legal requirements, including AML (anti-money laundering) obligations and age verification;
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair and commercially viable platform, fraud prevention, and improving our services, where these interests are not overridden by your rights;
• Consent: Where processing is based on your consent — for example, for direct marketing communications — you may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Sharing of Personal Data

p99999 does not sell your personal information to third parties. We may share your personal data in the following limited circumstances:

• Payment Processors: We share necessary transaction data with payment service providers (including JazzCash, Easypaisa, and banking partners) to facilitate deposits and withdrawals;
• Identity Verification Providers: We may share identity data with third-party KYC and fraud prevention service providers for the purposes of verification and compliance;
• Game Technology Providers: Game studios and software providers whose games are available on p99999 may receive anonymised or pseudonymised game session data for game performance and integrity purposes;
• Regulatory and Law Enforcement Authorities: We will disclose personal data where required to do so by law, court order or competent regulatory authority;
• Business Transfers: In the event of a merger, acquisition or sale of all or part of our business, personal data may be transferred to the successor entity subject to equivalent data protection obligations.

All third-party service providers engaged by p99999 are subject to contractual obligations requiring them to process personal data solely for the purposes specified by p99999 and to maintain appropriate security standards.

7. International Data Transfers

The p99999 Platform may involve the transfer of your personal data to countries outside Pakistan, including to jurisdictions where our server infrastructure, game technology providers or compliance partners are located. Where such transfers occur, p99999 takes appropriate steps to ensure that your personal data receives adequate protection, including through the use of contractual safeguards with recipient parties. By using the Platform, you acknowledge that your personal data may be transferred internationally for the purposes described in this Policy.

8. Data Retention

p99999 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including the duration of your registered account and any applicable statutory retention periods. Specifically:

• Account registration and identity data is retained for the duration of your account and for a minimum of five years following account closure, in accordance with AML and record-keeping obligations;
• Transaction and betting history data is retained for a minimum of five years from the date of the relevant transaction;
• Customer support communications are retained for a minimum of three years;
• Technical and usage data collected via cookies and server logs is typically retained for a shorter period as described in our Cookie Policy.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with our internal data lifecycle procedures.

9. Cookies and Tracking Technologies

p99999 uses cookies and similar tracking technologies on the Platform to enable core functionality, maintain login sessions, prevent fraud, collect analytics data and deliver relevant content. The categories of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management and security. These cannot be disabled;
• Analytics Cookies: Used to collect aggregated information about how users interact with the Platform, enabling us to improve performance and user experience;
• Preference Cookies: Used to remember your settings and preferences, such as language and display settings.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the p99999 Platform. We do not use third-party advertising cookies to track your activity across other websites for commercial targeting purposes.

10. Security of Your Personal Data

p99999 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration and destruction. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and our servers, secure encrypted storage of sensitive data at rest, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and real-time monitoring for suspicious account activity and login anomalies.

You are also responsible for the security of your p99999 account. You should use a strong, unique password, enable two-factor authentication, and never share your login credentials with any third party. p99999 will never ask you for your password.

In the event of a data security breach that is likely to result in a risk to your rights and freedoms, p99999 will notify affected users as required by applicable law.

11. Your Rights and Choices

Subject to applicable law, you have the following rights in relation to your personal data held by p99999:

• Right of Access: You may request a copy of the personal data p99999 holds about you;
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected;
• Right to Erasure: You may request deletion of your personal data, subject to legal and regulatory retention obligations that may require us to retain certain records;
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your personal data;
• Right to Data Portability: You may request a copy of certain personal data in a structured, machine-readable format;
• Right to Object: You may object to processing based on legitimate interests, including processing for direct marketing purposes;
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting prior processing.

To exercise any of these rights, please contact p99999 using the details in Section 14. We will respond to requests within a reasonable timeframe and, in any event, within 30 days of receipt. We may request proof of identity before processing a data subject request.

12. Children and Minors

The p99999 Platform is strictly intended for adults aged 18 years and over. We do not knowingly collect personal data from individuals under the age of 18. If p99999 becomes aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has registered on p99999, please contact us immediately at [email protected].

13. Changes to This Privacy Policy

p99999 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered users via email or a prominent notice on the Platform with a minimum of 7 days' advance notice before taking effect, except where immediate amendment is required by law. The date of the most recent revision is displayed at the top of this Policy. Your continued use of the Platform following any update constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

14. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data by p99999, please contact our Data Protection team:

• Email: [email protected]
• Live Chat: Available 24/7 within your logged-in p99999 account

p99999 aims to acknowledge all privacy-related queries within 5 business days and to provide a substantive response within 30 days of receipt.